Return/Right of withdrawal

1. Most products manufactured and/or supplied by Area8 are made to order and not prefabricated. Therefore, these are excluded from the right of withdrawal. This specifically applies to products that are produced based on the individual choices and specifications of the customer.

2. The consumer can exercise their right of withdrawal for products in stock and/or for products for which no individual choices have been made, by notifying via email: info@area8.nl.
   
3. For products where the right of withdrawal applies and the consumer Area8 requests to have the product picked up, the costs for this are to be borne by the consumer. These costs amount to € 150.00 including BTW for addresses within the Netherlands & Belgium. This is only when it cannot be shipped with a postal company such as: PostNL, DHL.
   For countries outside the Netherlands & Belgium this will be higher and depends on the delivery costs at that time. 
   The product must be ready behind the first threshold at the agreed time and be properly packaged. If this is not the case, the product will not be taken.
   
   
4. Our packaging is of high quality and is specially tailor-made for each order. If you no longer have the packaging or if it is no longer in its original condition, we will have to make new packaging. The costs for this are €70 per package.

guarantee

1. "Unless otherwise agreed in writing, Area8 guarantees the quality of the delivered products for a period of 60 months after delivery."
2. The warranty regarding products applies solely to defects caused by faulty manufacturing, construction, or materials. At Area8, the natural property of wood to move is excluded from the warranty. This is not considered a defect in the production process, but rather an inherent property of the material itself. By the term "movement of wood," we mean the process of swelling, shrinking, cracking, and/or warping of wood. The wood used at Area8 is carefully sawn and dried, with a moisture content between approximately 8% and 12%. This ensures that the product is suitable for use in a heated environment.

3. The warranty does not apply in the case of normal wear and tear and damage resulting from accidents, changes made to the product, negligence or improper use by the customer, as well as when the cause of the defect cannot be clearly determined.

4. The risk of loss, damage, or theft of the products that are the subject of an agreement between the parties transfers to the customer at the moment they are legally and/or factually delivered, or at least come into the possession of the customer or a third party who receives the product on behalf of the customer.
   

5. For custom work, small variations in dimensions are possible. Unless otherwise agreed, Area8 reserves the right to deviate by up to 3% from the agreed dimensions.