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General terms and conditions Area8
Email: info@area8.nl
Website: https://area-8.com
1. Area8 BV: located at Cruquiusweg 94c, Amsterdam under Chamber of Commerce number 92066356.
2. Customer: Private customer with whom Area8 has entered into an agreement.
3. Parties: Area8 and customer together.
4. Consumer: a customer who is also an individual and who acts as a private person.
Applicability of general terms and conditions
1. These conditions apply to all quotations, offers, work, orders, agreements and deliveries of services or products by or on behalf of Area8 .
2. Parties may only deviate from these conditions if they have expressly agreed to this in writing.
3. The parties expressly exclude the applicability of additional and/or deviating general terms and conditions of the customer or third parties.
Prices
1. All prices used by Area8 are in euros, include VAT and exclude any other costs such as administration costs, levies and travel, shipping or transport costs, unless expressly stated otherwise or agreed otherwise.
2. Area8 may change all prices that Area8 charges for its products, on its website or otherwise announced, at any time.
3. Increases in the cost prices of products or parts thereof, which Area8 could not foresee at the time of making the offer or concluding the agreement, may give rise to price increases.
4. The consumer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of a legal regulation.
Samples and models
If the customer has received a sample or model of a product, he can derive no rights from it other than that it is an indication of the nature of the product, unless the parties expressly agree have agreed that the products to be delivered correspond to the sample or model.
Payments and payment term
1. Area8 may require a down payment of up to 100% of the agreed amount upon entering into the agreement.
2. The customer must make subsequent payments within 3 months after ordering.
3. Payment terms are considered strict payment terms. This means that if the customer has not paid the agreed amount no later than the last day of the payment term, he is legally in default and in default, without Area8 having to send the customer a reminder or give notice of default.
4. Area8 reserves the right to make delivery dependent on immediate payment or to require security for the total amount of the services or products.
Consequences of not paying on time B
1. If the customer does not pay within the agreed term, Area8 is entitled to charge the statutory interest of 2% per month for non-commercial transactions and the statutory interest of 8% per month for commercial transactions from the day the customer is in default. where part of a month is counted as a whole month.
2. If the customer is in default, he also owes Area8 extrajudicial collection costs and any damages.
3. The collection costs are calculated on the basis of the Decree on compensation for extrajudicial collection costs.
4. If the customer does not pay on time, Area8 may suspend its obligations until the customer has met his payment obligation.
5. In the event of liquidation, bankruptcy, attachment or suspension of payment on the part of the customer, Area8 claims on the customer are immediately due and payable.
6. If the customer refuses to cooperate with the execution of the agreement by Area8 , he is still obliged to pay the agreed price to Area8 .
Right of advertising
1. As soon as the customer is in default, Area8 is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.
2. Area8 invokes the right to complain by means of a written or electronic communication.
3. As soon as the customer has been informed of the invoked right of recovery, the customer must immediately return the products to which this right relates to Area8 , unless the parties make other agreements about this.
4. The costs for retrieving or returning the products will be borne by the customer.
Right of withdrawal
1. The majority of the products manufactured and/or supplied by Area8 are custom-made and not prefabricated. Products that have been composed according to the customer's specific wishes and are not supplied from stock are excluded from the right of withdrawal. This applies to products manufactured based on individual customer choices.
2. A consumer can cancel products in stock and/or products for which no individual choices have been made, without giving a reason, during a cooling-off period of 14 days, provided that:
the product has not been used
the product is not damaged
3. The consumer can make known his right of withdrawal, for products in stock and/or for products for which no individual choices have been made, by e-mail: info@area8.nl.
4. The consumer is obliged to return the product to Area8 within 14 days after communicating his right of withdrawal, failing which his right of withdrawal will lapse.
5. If the consumer requests Area8 to collect the product, the costs will be borne by the consumer. These costs amount to € 150.00 including VAT for addresses within the Netherlands & Belgium. This is only when it cannot be sent with a postal company such as: PostNL, DHL.
For countries outside the Netherlands & Belgium this will be higher and depends on the delivery costs at that time.
The product must be ready behind the first threshold at the agreed time and be properly packaged. If this is not the case, the product will not be taken.
6. Our packaging is of high quality and is specially tailor-made for each order. If you no longer have the packaging or if it is no longer in its original condition, we will have to make new packaging. The costs for this are €70 per package.
Transport and damage upon delivery
- Area8 is responsible for damage to the product up to the first door/threshold. Area8 is not liable for damage caused after the first door/threshold.
- The customer is obliged to carefully inspect the goods immediately upon receipt. The customer must check whether the delivered goods comply with the agreement:
Were the correct goods delivered?
Do the delivered goods meet the agreed quality requirements or - if these are missing - the requirements that may be imposed for normal use?
If a visible defect or shortcoming is found, you must report this to info@area8.nl within 48 hours of delivery. The costs for replacing goods that do not meet the description of the offer will be borne by Area8 . Right of suspensionUnless the customer is a consumer, the customer waives the right to suspend the fulfillment of any obligation arising from this agreement. Right of retentionArea8 can invoke its right of retention and in that case retain the customer's products until the customer has paid all outstanding invoices with regard to Area8 , unless the customer has provided sufficient security for those costs. The right of retention also applies to under previous agreements from which the customer still owes payments to Area8 . Area8 is never liable for any damage that the customer may suffer as a result of using his right of retention. Set-off Unless the customer is a consumer, the customer waives his right to set off a debt to Area8 against a claim against Area8. Retention of title Area8 remains owner of all delivered products until the customer has fully fulfilled all his payment obligations to Area8 under any agreement concluded with Area8 , including claims regarding failure to fulfill obligations. Until then, Area8 can rely on its retention of title and take back the goods. Before ownership has been transferred to the customer, the customer may not pledge, sell, dispose of or otherwise encumber the products. If Area8 invokes its retention of title, the agreement will be deemed to have been dissolved and Area8 has the right to claim compensation, lost profits and interest.DeliveryDelivery takes place while stocks last.Delivery takes place by Area8 , unless the parties have agreed otherwise.Delivery of products ordered online takes place at the address indicated by the customer.If the agreed amounts are not or are not paid on time, Area8 has the right to suspend its obligations until the agreed part has been paid. In the event of late payment, there is a creditor's default, with the result that the customer cannot object to Area8 for late delivery. If the customer provides an incorrect delivery address, the customer is responsible for all consequences and costs. Delivery time The delivery times specified by Area8 are indicative and do not entitle the customer to termination or compensation if they are exceeded, unless the parties have expressly agreed otherwise in writing. .The delivery time commences when the customer has fully completed the (electronic) ordering process and has received an (electronic) confirmation from Area8 . Exceeding the specified delivery time does not entitle the customer to compensation nor the right to terminate the agreement. to cancel, unless Area8 cannot deliver within 14 days of being notified in writing or the parties have agreed otherwise. Actual delivery The customer must ensure that the actual delivery of the products he has ordered can take place on time. Transport costs Transport costs are for account of the customer, unless the parties have agreed otherwise. Packaging and shipping If the packaging of a delivered product is opened or damaged, the customer must make a note of this by the forwarder or delivery person before receiving the product. have it made, failing which Area8 cannot be held liable for any damage. If the customer arranges the transport of a product himself, he must report any visible damage to products or the packaging to Area8 prior to transport, failing which Area8 cannot be held liable for any damage. Storage If the customer only accepts ordered products later than the agreed delivery date, the risk of any loss of quality is entirely borne by the customer. Any additional costs resulting from premature or late purchase of products are entirely for the customer. at the customer's expense.Assembly/InstallationAlthough Area8 or its transport partners make every effort to carry out all assembly and/or installation work as best as possible, they do not bear any responsibility for this, except in the case of intent or gross negligence.WarrantyUnless otherwise agreed in writing, Area8 is liable for guarantees the soundness of the delivered products for a period of 24 months after delivery. The warranty with regard to products only applies to defects caused by improper manufacturing, construction or materials. The warranty does not apply in the case of normal wear and tear and damage caused as a result of accidents, changes made to the product, negligence or improper use by the customer, as well as when the cause of the defect cannot be clearly determined. The risk of loss, damage or theft of the products are the subject of an agreement between the parties, are transferred to the customer at the time when they are legally and/or actually delivered, or at least come under the control of the customer or of a third party who receives the product on behalf of the customer. Indemnity The customer indemnifies Area8 against all claims from third parties relating to the products and/or services supplied by Area8 . Complaints The customer must examine a product or service supplied by Area8 as soon as possible for any shortcomings. Responds to a product or service supplied does not meet what the customer could reasonably expect from the agreement, the customer must inform Area8 of this as soon as possible, but in any case within 1 month after discovering the shortcomings. Consumers must notify Area8 within 48 hours of delivery. to inform of any damage to products. The customer provides as detailed a description as possible of the shortcoming, so that Area8 is able to respond adequately. The customer must demonstrate that the complaint relates to an agreement between parties. If a complaint relates to ongoing work, this cannot in any case result in Area8 being obliged to perform work other than that agreed. Notice of default1. The customer must notify Area8 of any notice of default in writing.2. It is the customer's responsibility that a notice of default actually reaches Area8 (in a timely manner). Joint and several liability of the customer If Area8 enters into an agreement with multiple customers, each of them is jointly and severally liable for the full amounts they owe to Area8 under that agreement. .Liability Area8Area8 is only liable for any damage suffered by the customer if and insofar as that damage is caused by intent or deliberate recklessness. If Area8 is liable for any damage, it is only liable for direct damage arising from or related to the execution of an agreement. Area8 is never liable for indirect damage, such as consequential damage, lost profits, lost savings or damage to third parties. If Area8 is liable, this liability is limited to the amount paid out by a closed (professional) liability insurance and in the absence of (complete) payment by an insurance company of the damage amount, liability is limited to the (part of the) invoice amount to which the liability relates. All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and cannot give rise to compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation. Expiration period Any right of the customer to compensation from Area8 expires in any case 12 months after the event from which the liability arises directly or indirectly . This does not exclude the provisions of Article 6:89 of the Civil Code. Force Majeure In addition to the provisions of Article 6:75 of the Civil Code, Area8 cannot be held responsible for any failure by Area8 to fulfill any obligation towards the customer. attributed in a situation independent of the will of Area8 , as a result of which the fulfillment of its obligations towards the customer is prevented in whole or in part or as a result of which the fulfillment of its obligations cannot reasonably be expected of Area8 . Until the times referred to in paragraph 1 The aforementioned force majeure situation also includes - but is not limited to: state of emergency (such as civil war, uprising, riots, natural disasters, etc.); non-performance and force majeure of suppliers, deliverers or other third parties; unexpected power, electricity, internet, computer and telecom disruptions; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages. If a force majeure situation occurs as a result of which Area8 cannot fulfill 1 or more obligations to the customer, those obligations will be suspended until Area8 can meet them again. In a force majeure situation, Area8 does not owe any (damage) compensation, even if it enjoys any advantage as a result of the force majeure situation. Changes to the agreement If after concluding the agreement for its implementation it appears necessary to change its content or addition, the parties will adjust the agreement accordingly in a timely manner and in mutual consultation. The previous paragraph does not apply to products that have been purchased in a physical store. Changes to general terms and conditions Area8 is entitled to change or supplement these general terms and conditions. Changes to subordinate interest can be implemented at any time. Major substantive changes will be discussed by Area8 with the customer in advance as much as possible. Consumers are entitled to cancel the agreement in the event of a material change to the general terms and conditions. Transfer of rights Customer rights under an agreement between the parties can be will not be transferred to third parties without the prior written consent of Area8 . This provision applies as a clause with property law effect as referred to in Article 3:83, second paragraph, Civil Code. Consequences of nullity or voidability If one or more provisions of these general terms and conditions are void or proves to be voidable, this will not affect the other provisions of these terms and conditions. A provision that is void or voidable will in that case be replaced by a provision that comes closest to what Area8 did when drawing up the terms and conditions on that point. had in mind. Applicable law and competent court. Every agreement between the parties is exclusively governed by Dutch law. The Dutch court in the district where Area8 is established / has a practice / has an office has exclusive jurisdiction to hear any disputes between the parties, unless the law prescribes otherwise. Prepared on March 3, 2024.