Return/Revocation Right

1. Most products produced by Area8 are manufactured and/or delivered, are made to order and not prefabricated. As a result, they are excluded from the right of withdrawal. This applies specifically to products manufactured on the basis of the customer's individual choices and specifications.

2. Consumers may exercise their right of withdrawal, for products in stock and/or for products where no individual choices have been made, by e-mail: info@area8.viz.

3. For products where the right of withdrawal applies and the consumer Area8 requests to pick up the product, the costs for this will be borne by the consumer. These costs are € 150,00 including VAT for addresses within the Netherlands & Belgium. This is only when it cannot be sent by a postal company such as: PostNL, DHL.For countries outside the Netherlands & Belgium this will be higher and depends on the delivery costs at that time. The product must be ready at the agreed time behind the first threshold and properly packed. If this is not the case, the product will not be included.

4. Our packaging is of high quality and is custom made especially for each order. If you no longer have the packaging or if it is no longer in its original condition, we will have to make a new packaging. The cost for this is €70 per package.

Warranty

1. Unless otherwise agreed in writing, state Area8 for a period of 60 months after delivery for the soundness of the products delivered.

2. The warranty with respect to products applies only to defects caused by faulty manufacture, construction or material.

3. At wood applies that the natural property of wood to work, is excluded from warranty. This is not considered a defect in the manufacturing process, but an inherent property of the material. Under the term "operation of wood" we mean the process of expansion, contraction, cracking and/or warping. The wood used in Area8 is carefully cut and dried, with a moisture content between about 8% and 12%. This ensures that the product is suitable for use in heated environments.

4. At natural stone applies that natural features such as color differences, veins, fossil inclusions, crystals, pits, open grains or natural cracks are inherent to the material and do not constitute grounds for a warranty claim. These features are not considered a defect in the manufacturing process, but are part of the authentic character of natural stone.

5. It is the customer's responsibility to be well informed about the properties of natural materials such as wood and natural stone prior to purchase. Information in this regard is available on the website of Area8 or can be obtained directly from Area8 be requested. A customer's failure to inform him/her does not relieve him/her of this responsibility.

6. The warranty does not apply in the case of normal wear and tear and damage caused by accidents, modifications made to the product, negligence or incompetent use by the customer, as well as when the cause of the defect cannot be clearly determined.

7. The risk of loss, damage or theft of the products that are the subject of an agreement between the parties is transferred to the customer at the time they are legally and/or actually delivered, or at least come into the control of the customer or of a third party who takes delivery of the product on behalf of the customer.

8. With custom work, slight variations in dimensions are possible. Unless otherwise agreed, retains Area8 the right to deviate up to a maximum of 3% of the agreed dimensions.